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Four Keys to a Successful Return

1
Original receipt must accompany all returns.
2
Make your returns by the deadline dates shown on the reverse side of the bookmark included with your textbook.
3
Return products in the same condition as purchased
Damaged merchandise will not be accepted.
4
Opened and used web keys, access keys, software, and electronic books are final purchases.

Return Policy at a Glance

For Textbooks
  • The Bookstore reserves the right to refuse a textbook/course material return based on publisher policies, the product condition (including written, highlighted, missing components, activation), and the need for the book. A refund will not be issued after the above final return date unless approved by management and which would incur a 15% late fee.
  • Textbook/course material purchased for an alternate start date class can be returned within 5 days of purchase. If the course is cancelled, a refund will be determined.
For Everything Else
  • Refund or exchange accepted within 10 days of purchase with the original receipt. Merchandise must be in re-saleable condition and with the original package. Candy, study charts, software, tradebooks, and opened computer supplies are final sale. The Bookstore has the right to deny or discount a return if the product is not in re-saleable condition.
  • A refund will be given in the same tender as purchased. At times, a check may have to be mailed to your home address instead of a cash refund.
  • Access keys when used or opened, will deem any purchase (including bundled textbooks) non-returnable.
Privacy and Disclaimer
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